Subprocessors
Last updated: 2026-05-13
The following vendors help AudioMap process your data. All those handling audio content run on European infrastructure.
Vendor due diligence per AEPD guidance (April 2026)
On 20 April 2026 the Spanish DPA (AEPD) published specific guidance on AI voice transcription requiring documented vendor due diligence: actual jurisdiction, subprocessors, retention policy, and model training policy. This page meets that requirement. Full mapping at AEPD compliance.
| Provider | Purpose | Location | DPA |
|---|---|---|---|
| Cloudflare R2 | Almacenamiento de audios subidos por usuarios. | Unión Europea (jurisdicción EU explícita). | View DPA |
| AssemblyAI | Transcripción automática de audio. | Unión Europea (endpoint api.eu.assemblyai.com). | View DPA |
| Whisper local (faster-whisper) | Transcripción fallback self-hosted en nuestros servidores. Sin tráfico saliente. | Alemania (servidor Hetzner DE bajo control directo de AudioMap). | View DPA |
| Google Cloud (Vertex AI) | Modelos de lenguaje (Gemini) para AI Notes, chat, análisis y generación de entregables (emails, documentos, slides). | Unión Europea (region europe-west1, Bélgica/Países Bajos). | View DPA |
| Hetzner Online GmbH | Servidores dedicados (Postgres, Redis, workers, Whisper local). | Alemania (Falkenstein / Nuremberg). | View DPA |
| Sentry | Error tracking y observabilidad. | Unión Europea (sentry.io EU region). | View DPA |
| Stripe | Procesamiento de pagos. NO procesa contenido de audio. | EE.UU. (datos de pago únicamente — no audio, no transcripciones). | View DPA |
We keep this page up to date. If we add or change a subprocessor, we will notify B2B customers with a signed DPA at least 30 days in advance.